MRCOOL®
Universal Residential Warranty
You Can Rely On Us
Ten (10) years of limited coverage to the original registered end-user warranty
Covered Equipment –
Condensers: MDUO18024, MDUO18036, MDUO18048, MDUO18060, MDUCO1824, MDUCO1836, MDUCO1848, MDUCO1860
Air Handlers: MDUI18024, MDUI18036, MDUI18048, MDUI18060, MDUI18024E, MDUI18036E, MDUI18048E, MDUI18060E
Coils: MDUCC15024, MDUCC15036, MDUCC15048, MDUCC15060
Proper installation – Limited warranty applies only to residential systems that are installed by a state
certified or licensed HVAC contractor, under applicable local and state law in accordance with all
applicable building codes and permits; MRCOOL installation and operation instructions and good trade
practices. The services of a professional installer are NOT required when the MRCOOL Quick Connect
Pre-Charged Line Set is used in the installation.
For multi-family residences and commercial applications, click
here.
Warranty applies only to products remaining in their original installation location.
Defective parts must be returned to the distributor through a registered servicing dealer for credit.
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Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or
handling of either defective parts, or replacement parts, or new units. -
Normal maintenance as outlined in the installation and servicing instructions or Owner Manual, including
filter cleaning and/or replacement and lubrication. -
Failure, damage or repairs due to faulty installation, misapplication, abuse, improper servicing,
unauthorized alteration or improper operation. -
Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the
inadequacy or interruption of electrical service. -
Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust, etc.) or
other conditions beyond the control of the Company. - Parts not supplied or designated by Company, or damages resulting from their use.
- Products installed outside USA and Canada.
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Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever, including
additional or unusual use of supplemental electric heat. - Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
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Any special, indirect or consequential property or commercial damage of any nature whatsoever. Some states
or provinces do not allow the exclusion of incidental or consequential damages, so the above limitation may
not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province. For warranty service or repair, contact your installing contractor. You may find the
installer’s name on the equipment or in your Owner’s packet. Complete product registration below…
Universal Residential Warranty
MRCOOL distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows.
All warranty periods begin on the date of original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from date of manufacture. If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part, at Company’s option, to replace the failed defective part at no charge for the part.
This limited warranty is subject to all provisions, conditions, limitations and exclusions listed on the right side.