MRCOOL®

DIY Packaged Units Warranty

You Can Rely On Us

Ten year all parts warranty when registered

Ten (10) years on all parts to the original registered end-user warranty

 Covered Equipment

Covered Equipment – DIY package unit series

Proper unit installation

Proper installation – This warranty applies to installation by the owner of the residence, and his or her
spouse (“owner”).

This warranty applies to heating and air conditioning units installed in owner-occupied residences.
Different warranties apply to units installed in multi-family residences not occupied by the owner and in
commercial properties.

Original installation location

Warranty applies only to products remaining in their original installation location.

Return defective parts to the distributor through a registered servicing dealer for credit

Defective parts must be returned to the distributor through a registered servicing dealer for credit.

THIS WARRANTY DOES NOT COVER:
  • 1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or
    handling of either defective parts, or replacement parts, or new units.
  • 2. Normal maintenance as outlined in the installation and servicing instructions or Owner Manual, including
    filter cleaning and/or replacement and lubrication.
  • 3. Failure, damage or repairs due to faulty installation, misapplication, abuse, improper servicing,
    unauthorized alteration or improper operation.
  • 4. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the
    inadequacy or interruption of electrical service.
  • 5. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust, etc.)
    or other conditions beyond the control of the Company.
  • 6. Parts not supplied or designated by Company, or damages resulting from their use.
  • 7. Products installed outside USA and Canada.
  • 8. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever,
    including additional or unusual use of supplemental electric heat.
  • 9. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.
  • 10. Any special, indirect or consequential property or commercial damage of any nature whatsoever. Some
    states or provinces do not allow the exclusion of incidental or consequential damages, so the above
    limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state
or province to province. For warranty service or repair, contact your installing contractor. You may find the
installer’s name on the equipment or in your Owner’s packet. Complete product registration below…

MRCOOL Online Warranty Registration Form
DIY Packaged Units Warranty
MRCOOL limited warranty

MRCOOL distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows.

All warranty periods begin on the date of original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from date of manufacture. If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part, at Company’s option, to replace the failed defective part at no charge for the part.

This limited warranty is subject to all provisions, conditions, limitations and exclusions listed on the right side.

LIMITATIONS OF WARRANTIES

ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU.

THE EXPRESS WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHAT SO EVER.

Are you a MRCOOL reseller or installer?
For questions about becoming a reseller or representative call 270-366-0457.

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