Question 1

What is the MRCOOL® DIY® OuttaSight® Ceiling Cassette?

Accepted Answer

he MRCOOL® DIY® OuttaSight® Ceiling Cassette is a sleek, discreet, design-focused air handler option within the DIY® Ductless Mini-Split series. Designed for multi-zone systems but compatible with the single-zone 18k BTU DIY® Ductless Mini-Split, the OuttaSight® is available in four sizes: 6k BTUs, 9k BTUs, 12k BTUs, and 18k BTUs. The OuttaSight® is also compatible with the MRCOOL Hyper Heat condensers, offering 12k BTU and 18k BTU single-zone hyper heat configurations.

Question 2

Do you have to connect all of your air handlers at the same time when you're installing a Multi-Zone DIY® system?

Accepted Answer

ou do not need to connect all of your air handlers to a Multi-Zone DIY® Ductless Mini-Split system, but you do need to meet a minimum BTU capacity, depending on the condenser model you have. You must install at least 3/4 of the condenser's BTU capacity in the air handlers for the system to work correctly. This means that if you have a 36k BTU Multi-Zone DIY® Ductless Mini-Split condenser and four 9k BTU air handlers, you'll need to install at least three of them at the same time for the system to function correctly.

Question 3

Are the indoor and outdoor components included?

Accepted Answer

The MRCOOL® DIY® OuttaSight® is a new air handler option that gives you the choice between a ceiling cassette and a traditional wall-mounted air handler. When you purchase a Multi-Zone DIY® system, be sure to select the OuttaSight® Ceiling Cassette as an option.

Question 4

Does the system include the communication wire to connect the indoor to the outdoor unit?

Accepted Answer

The OuttaSight® will come with a DIYPRO® cable, which securely connects the air handler to the condenser. This cable has a special, tough exterior that protects it from damage from weather, animals and pests, and lawn tools and appliances.

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