Introducing the New MRCOOL Smart Controller & App!

  • January 21, 2019
  • By MR COOL

Happy January, and welcome to 2019! More importantly, welcome to the new MRCOOL Smart Controller, the best wireless control system for any ductless mini-split heat pump system ever made (so far!).

What’s a MRCOOL Smart Controller?

The MRCOOL Smart Controller is our new wireless control system that integrates with your smartphone and/or other smart-home devices. Which ones? Right now the Smart Controller is compatible with both Alexa and Google Assistant.

Yeah, sure, all that compatibility is great, but what does this thing do?

Well, I’m glad you asked.

Amazing MRCOOL Smart Controller Kit Features!

  • Global Control – Control your MRCOOL air conditioner or heat pump via your smartphone from anywhere in the world.
  • Weekly Scheduling – Powerful 7 day scheduling functionality helps you schedule your air comfort as per desired settings and time.
  • Filter Maintenance Reminder – Because changing the filter is important, and you don’t need to keep forgetting.
  • Geo Fencing – Automatically turn your ductless unit on before you arrive and switch the system off automatically after you have left the premises.
  • Zone Control  – Create dedicated air comfort zones. Single touch control for all home systems by creating zones.
  • Usage Statistics – Keep track of your heating or cooling usage to control your electricity costs. Save energy, save money, live free, etc. 
  • Timeline of Actions – Check a complete timeline of actions of your AC. Check who is using your AC, what settings are being used and when.

Awesome, right?

Who wouldn’t want all those tools to get the very most out of their brand new MRCOOL ductless mini-split heat pump system? And we use that term generally, because the Smart Controller will work seamlessly with all current generation ductless mini-splits that we make. To learn more, but a new MRCOOL unit that includes the Smart Controller or buy a new Smart Controller kit from your favorite dealer!

160 thoughts on “Introducing the New MRCOOL Smart Controller & App!”

  1. I installed your 18K system in my garage that is working as advertised. Luv what you guys offer for this market and can’t wait to go to battle with our NC humidity :

    1-Can this system work “automatically” like any home HVAC? While operating in Auto mode the desired temperature seems to be satisfied, but the system seemingly never turns off.
    2- The Smart App works awesome, although I seem to have lost the Turbo option. Are there any other options that are dedicated through the remote?

  2. I just installed the 12k unit and using the app. Is it normal for the consensor outside to keep running past the specified temperature in the app in cool mode? I set it for cool at 73 and the room temp hit 69 before i tuned it off. In heat mode the outdoor unit seems to turn off once the desired temp is hit. In auto the fan keeps running but the outdoor unit turns off when I hit that requested temp for cool or heat. I purchased for the master bedroom at night and want it to cool to 73 and then turn off until the temp rises back up past 73. Should i be using the comfort mode/ setting or is there something wrong with the unit?

    1. The outside condenser should turn off when you hit the specified temperature. If it’s not doing that, please give us a call at 270-366-0457 to speak with tech support.

  3. I have 3 MrCool DIY units installed, from 2017, 2018 and 2020. Can I connect my older units to the new app? They are currently connected thru the old app, which is not great. Also, I obviously prefer to control all of my ACs via one app.Thanks!

    1. I do not believe there is a way to mute that feature specifically. However, it should not beep if you mute the unit overall.

  4. I have the 36K DIY and upgraded to the smart controller in April. Using the app up until this month gave a nice graphical history of usage. Recently the app no longer seems to display the history in a graphical form. Now it shows a line by line daily log of usage. Was graphical view removed in a recent upgrade? Is there a setting to get the graphical view back?

  5. Are both my husband and I able to have the app to control our devices? Would we use the same login account info?

  6. I cannot find my QR code to set up my app! How can I set it up without the QR code on the 24000 Advance?

  7. Hi what do the different swing positions in the app do? As far as I can tell, pos3 is a 45 degree angle, pos2 swings up and down, and “auto” and pos1 do nothing. Are they programmable?

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